Testimonials

Home » Testimonials
Wayne has provided us with many First Aid Courses and we will continue to hire him for as long as he is instructing.  His work ethic, friendliness, rapport with people and his overall approach to the course is just what’s required in what could be quite a nerve-racking experience for some.Donna Hewiitt, The Norfolk & Norwich Association for the Blind
I recently joined a charity based organisation, and part of my role is too organise First Aid training for staff in the North & East Midlands, London & South East. As you will appreciated it can be very daunting taking up a new position, but I have to say Serenity Training, the office based staff and the trainer we use have been outstanding, very helpful, very accommodating and extremely reliable and professional. As a training organisation I cannot thank them enough for all their help and support over the last few months.Jean Weeks, Training Co-ordinator, FitzRoy
Serenity Training has provided our School with high quality training, with friendly instructors at reasonable prices and always keep us up dated with upcoming courses.Clare Stimpson, Finance Administrator, Include
I have used Serenity Training for First Aid Courses over the last few years. I find the training comprehensive and everyone concerned has enjoyed the courses. Furthermore the certificates supplied with the emergency first aid card is a good way for customers and staff to realize that our first aiders are trained to a very high standard and are there should they be required.Steve King, Operations Manager, Mattressman
Our trainer for manual handling was very thorough and ensured that every member of staff was able to experience every aspect of the process when demonstrating hoisting. She checked that everybody understood and was comfortable with the practical elements of this training course. The course content covered all relevant legislation, theoretical and practical aspects enabling group discussions and a chance for staff to ask questions which were all confidently answered. We will continue using this trainer for our training needs.Liz Alden, Westward Healthcare, Training Co-Ordinator
Please pass on my thanks to Wayne Copsey, for a great First Aid session on the 25/4. It was very well received and the volunteer’s feedback was very positive.Emma Thompson, Home-Start Norwich
Dear Suzanne, I Just wanted to say thank you for organising the course on Tuesday. I have had lots of positive feedback from attendees who enjoyed the course, found it very informative and thought Karen’s delivery and style were excellent.Ann Hadley, Assistant Practice Manager, Heathgate Medical Practice
We had a group first aid training session for about 20 staff – the trainers were very accommodating and fitted in with our limited time frame for the day. We requested some specific areas to be covered that applied to children and nothing was too much trouble. They were both very knowledgeable and delivered the training in a fun and interesting way.Nicola Middleton, Langley School
Just a few words to express how happy we was with our first aid training course, Wayne the trainer was very professional and explained information really well. Also choosing the right course and booking was made very easy by the serenity team. Will definitely be using serenity again and would happily recommend them to my colleagues.Chris Clark, Central Services Manager, Headway Norfolk and Waveney